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HOW TO USE THE CRISIS TEXT LINE

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Text 4HOPE to 741741 anytime, day or night, about any type of crisis.

A live, trained Crisis Counselor will respond to you within 5 minutes.

The Crisis Counselor will help you move from a hot moment to a cool calm.

What is the Crisis Text Line?

How it Works?


Crisis Text Line provides support at your fingertips, 24/7. It is a free, confidential service available via text on mobile devices. Crisis Text Line is more than just a suicide prevention service, it’s a way for anyone to be helped through a difficult moment via a texting conversation--no matter how big or small the crisis may seem. By texting the keyword “4hope” to the number 741741, anyone can text with a trained Crisis Counselor and receive assistance. Crisis Text Line is another tool in the toolbox and another addition to the options available through current community crisis hotlines.

Who’s it For?

Crisis Text Line is for anyone in crisis, at any time. If you can text, Crisis Text Line is a service for you. It serves all ages, genders, races, orientations, and creeds. You should text if you’re experiencing any painful emotion for which you need support. If it’s a crisis to you, it’s a crisis to us.

While Crisis Text Line isn’t a substitute for counseling or a therapist, the trained Crisis Counselors can help individuals move from a hot moment to a cool calm and create a plan to continue to feel better and stay safe.

Specifics

Crisis Text Line is free and confidential. If your cell phone plan is with one of the major carriers--AT&T, Sprint, T-Mobile, or Verizon--nothing will appear on your phone bill and there’s no charge. If your plan is with another carrier, standard messaging rates apply, and only the number 741741 will appear on your billing statement.

All data is auto-scrubbed for personally identifiable information, and no personal dataof either the texter or the Crisis Counselor is ever shared.

Active Rescues

A unique feature of Crisis Text Line is the active rescue. If it is determined by the Crisis Counselor and their Supervisor that a texter is an immediate danger to themselves or others, the Crisis Counselor will work with the texter to form a safety plan. If it becomes apparent that the texter is unable to plan for their safety, the Supervisor can contact emergency services and they may dispatch a wellness check.

Crisis Text Line is for anyone in crisis, at any time. If you can text, Crisis Text Line is a service for you. It serves all ages, genders, races, orientations, and creeds. You should text if you’re experiencing any painful emotion for which you need support. If it’s a crisis to you, it’s a crisis to us. While Crisis Text Line isn’t a substitute for counseling or a therapist, the trained Crisis Counselors can help individuals move from a hot moment to a cool calm and create a plan to continue to feel better and stay safe.